Contact Us
Phone / Fax:
Phone: 309-343-1777
Fax: 309-343-2497
Email us:
IMPORTANT: Please remember email is not secure! Therefore, please do not send any personal or confidential information such as passwords, Social Security numbers, account numbers, etc. via email.
Lost or Stolen Debit Card
To report a lost or stolen Debit Card:
Onine Banking users can login, go to your checking account, and Freeze your card, then call us at 309-343-1777
During office hours call Gale Credit Union directly at 309-343-1777
After hours and on weekends call 1-866-227-2670
To obtain replacement cards, after reporting it lost or stolen, call 309-343-1777
To discuss transactions that appear fraudulent, please call 1-800-327-8622
Lost or Stolen VISA Credit Card
To report a lost or stolen Credit Card:
During office hours call Gale Credit Union directly at 309-343-1777
After hours and on weekends call 1-800-325-3678
To obtain replacement cards, after reporting it lost or stolen, call 309-343-1777
To file a dispute on a charge, please call 1-800-600-5249
For 24 hour member service, call 1-800-322-8472