Lost or Stolen Debit Card or VISA Credit Card
To help prevent fraud and unauthorized debits to your accounts or charges on your VISA Credit Card, it is important to notify us immediately if your card is lost or stolen.
Lost or Stolen Debit Card
To report a lost or stolen Debit Card:
Online Banking users can login, go to your checking account, and Freeze your card, then call us at 309-343-1777
During office hours call Gale Credit Union directly at 309-343-1777
After hours and on weekends call 1-866-227-2670
To obtain replacement cards, after reporting it lost or stolen, call 309-343-1777
To discuss transactions that appear fraudulent, please call 1-800-327-8622
Lost or Stolen VISA Credit Card
To report a lost or stolen VISA Credit Card:
During office hours call Gale Credit Union directly at 309-343-1777
After hours and on weekends call 1-800-325-3678
To obtain replacement cards, after reporting it lost or stolen, call 309-343-1777
To file a dispute on a charge, please call 1-800-600-5249
For 24 hour member service, call 1-800-322-8472