Gale Credit Union Contact Us
Gale Credit Union contact us

Contact Us

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Contact Us

Phone / Fax:
Phone: 309-343-1777
Fax:      309-343-2497

Secure Contact Form:
Contact Us Form - Send us your your question or request and we will contact you for an answer or more details

  • Please note:  We are unable to perform any transactions via the contact form due to the inability to verify the identity of the sender

Email us:
IMPORTANT: Please remember email is not secure! Therefore, please do not send any personal or confidential information such as passwords, Social Security numbers, account numbers, etc. via email.

Debit Card - Lost, Stolen, Fraud, Card Replacement, Transaction Questions, and Travel Notes

Many services are available 24 Hours a day by calling 1-866-498-2878.

Online Banking users can login, go to your checking account, and Freeze your card, then call us during office hours at 309-343-1777.

To report fraud or discuss transactions that appear fraudulent, please call 1-866-498-2878.  During Office Hours call 309-343-1777.

Activate or Change the PIN

Debit Card: 
You can activate your Debit Card or Change the PIN by calling 1-800-992-3808 24 Hours.

VISA Credit Card - Lost, Stolen, or Fraud Disputes

To report a lost or stolen VISA Credit Card:

During office hours call Gale Credit Union directly at 309-343-1777
After hours and on weekends call 1-800-325-3678

To obtain replacement cards, after reporting it lost or stolen, call 309-343-1777

To file a dispute on a charge, please call 1-800-600-5249

For 24 hour member service, call 1-800-322-8472