Phone / Fax:
Secure Contact Form:
Contact Us Form - Send us your your question or request and we will contact you for an answer or more details
IMPORTANT: Please remember email is not secure! Therefore, please do not send any personal or confidential information such as passwords, Social Security numbers, account numbers, etc. via email.
Many services are available 24 Hours a day by calling 1-866-498-2878.
Online Banking users can login, go to your checking account, and Freeze your card, then call us during office hours at 309-343-1777.
To report fraud or discuss transactions that appear fraudulent, please call 1-866-498-2878. During Office Hours call 309-343-1777.
You can activate your Debit Card or Change the PIN by calling 1-800-992-3808 24 Hours.
To report a lost or stolen VISA Credit Card:
During office hours call Gale Credit Union directly at 309-343-1777
After hours and on weekends call 1-800-325-3678
To obtain replacement cards, after reporting it lost or stolen, call 309-343-1777
To file a dispute on a charge, please call 1-800-600-5249
For 24 hour member service, call 1-800-322-8472